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Login Guidelines
• To use Integrated Customs Management System (ICMS) User ID/ Password , you must have received User ID/Password issued from ICMS System. Your User Credentials had been emailed upon successful officer profile registration by customs administrator (IT Department).
• If you experience Login problem, please close the browser with all the tabs due to secure cookies nature in browser and try again. If still issue persist please report this issue.
Trouble logging in?
• If you are having trouble logging-in, you may be entering incorrect User ID/ Password or your User ID/Password may be disabled/expired.
• You might get the following error messages at the time of logging in. Explained below is the appropriate action which has to be taken in each case.
Message 1: Invalid User Id/Password.
Follow one of below action:
1. Please recheck User Id/Password
2. Please note that Password is case sensitive
3. In case you have forgotten your Password, you can generate by following "Forgot Password link"
4. For any clarification, you may contact administration section (IT Department)
Message 2: User account currently frozen.
Follow one of below action:
Your account is disabled/locked as it exceeded the maximum number of login attempts. You need to contact administration section (IT Department) to reset/unlock it.
Message 3: Password has expired.
Follow one of below action:
Your account password is expired. You need to contact administration section (IT Department) to reset it.